Frequently Asked Questions
Your guide to healthy hair and a balanced scalp.
What makes Divi products different from other hair care brands?
Divi focuses specifically on scalp health as the foundation for hair growth. Our formulas are dermatologist-tested, clean, and infused with powerful botanicals like caffeine and tea tree oil to nourish your roots without harsh chemicals.
How long will it take to receive my order?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days within the United States. You will receive a tracking number via email as soon as your package departs our warehouse.
Are your products safe for color-treated or chemically-treated hair?
Yes! All Divi products are designed to be safe for color-treated, keratin-treated, and chemically-processed hair. Our sulfate-free formulas ensure your hair remains vibrant and healthy.
What is your return and refund policy?
We want you to love your hair journey. If you are not satisfied with your purchase, you may return the product within 30 days of delivery for a full refund, minus shipping costs.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. We are working hard to expand our shipping capabilities to more countries in the near future.
Are Divi products vegan and cruelty-free?
Absolutely. We are committed to ethical beauty. All Divi products are 100% vegan and we never test on animals.